Services

From "where are we exposed" to what to change first.

Three building blocks, one sequence: assess your resilience, stress-test against concrete scenarios, and turn the answers into sourcing and workforce moves you can execute.

01 · Assess

4D Resilience Framework

A diagnostic instrument that assesses your organisation against four disruption dimensions (AI · Bio · Macro-economic · Geopolitical), mapped onto four maturity pillars: organisation, processes, technology and suppliers. The result is a 4×4 maturity grid that shows in one view where you stand and where you are exposed.

Typical form: a structured assessment with your leadership team, interviews across GBS/sourcing/HR, and a calibrated scoring workshop. Output: your maturity profile, your top exposures, and the shortlist of moves that matter.

02 · Stress-test

Scenario Library

50+ disruption scenarios: ranked, scored and contract-ready. Hub offline for 60 days. Sanctions on a key delivery location. AI displacing 40% of process work. Each scenario is scored on probability and exposure, includes a tail-risk flag for low-probability/high-impact events, and comes with concrete sourcing moves attached.

We run your sourcing and workforce strategy through the scenarios that fit your footprint, and prioritise: which exposures need action now, which can wait until the next contract cycle, and which you consciously accept.

03 · Act

Resilience Playbook

Anticipate · Prepare · Prevail. The playbook turns framework and scenarios into an operating rhythm: strategic workforce planning integrated into service design, global hub patterns, flex-layer design, and social KPIs in sourcing contracts, measurable and with consequences.

Workforce planning here means the total workforce (permanent, flex, provider and AI agents), with honest shrink-paths, not just growth curves.

Increasingly, this is not optional. Regulators expect it: DORA and NIS2 require financial institutions to prove exit strategies and third-party resilience, turning resilience clauses from nice-to-have into contract table stakes.

Resilience is a capability, not a project. Like security, it has a heartbeat: quarterly review pulses, an annual scenario refresh, and event-triggered re-anticipation when the world moves.

How an engagement works
Step 1 · Intake
A 30-minute call to see whether the framework fits your context. No slides, no obligation.
Step 2 · Assessment
4D assessment plus scenario stress-test with your leadership team, typically 4 to 6 weeks.
Step 3 · Playbook
Prioritised moves embedded in your sourcing calendar and SWP cycle, with a cadence to keep it alive.
Start the conversation

One question is enough

Wondering which building block fits your situation? That is exactly what the first call is for.

Plan a 30-minute call or send a note below